For small and mid-sized business (SMB) leaders, choosing a new ERP is a major financial decision. It's a significant investment of both capital and time. Yet, many SMBs overlook a critical factor that determines success: employee training. Without it, your powerful new system becomes an expensive, underutilized tool.
Here’s a look at why training your team is the smartest part of your ERP strategy.
You bought an ERP to solve problems, not create new ones. Poor training leads to user frustration and low adoption. Your team will revert to old, inefficient spreadsheets, and your expensive new software will collect digital dust. By investing in training, you ensure your team actually uses the system and gets the full value from your investment.
For an SMB leader, good decisions depend on good data. Training ensures your employees know how to accurately enter and manage information in the ERP. This prevents costly data errors and provides a single source of truth for all your financial and operational reports. When your data is clean and consistent, you can trust your dashboards and make better business decisions.
An untrained team is an inefficient team. When employees are unsure how to use a new system, they waste time searching for workarounds. Proper training empowers your staff to use the ERP's automation and features to their full potential. This saves valuable time on daily tasks, freeing up your team to focus on strategic work that helps the business grow.
ERP training isn't an afterthought; it's a foundational part of a successful implementation. By making a small upfront investment in training, SMB leaders can ensure their new ERP system becomes a powerful asset that drives efficiency, provides reliable data, and truly helps their business thrive.